F.A.Q.

 

♥ How soon after my order is placed can I expect it to be shipped? 1 of 1’s are shipped out 1-3 business days after the item is purchased. Made to order items are shipped out after the time of production, which is currently estimated at 2-5 weeks. The two of us are very new to running a small business, and appreciate all of your patience tremendously. Again, time of production is currently an estimate so you may receive your item sooner than you expect! 

♥ How will I know when my order is shipped? You should receive an email with a tracking number afterwards letting you know that your item has been shipped!

♥ How big of a problem is fashion industry waste really? Listed below are several statistics, with their respective sources linked, regarding waste within the fashion industry to help put things into perspective:

1 Nearly 20% of global waste water is produced by the fashion industry.

2 Second to oil, the clothing and textile industry is the largest polluter in the world.

3 Using recycled cotton saves 20,000 liters of water per kilogram of cotton, a water-intensive crop.

4 Consumers throw away shoes and clothing [versus recycle], an average of 70 pounds per person, annually.

5 About 15% of fabric intended for clothing ends up on the cutting room floor. This  waste rate has been tolerated industry-wide for decades.

♥ Do you have a schedule regarding restocks or listing 1 of 1’s? 1 of 1’s will be completed and uploaded randomly, just when we find the pieces and time to complete them. We do try to upload them fairly regularly, it might slow down just a bit while we’re working on made to order items. As for knowing exactly when 1 of 1’s and restocks are uploaded, the best way to stay updated is following us on instagram @spliff.time where we announce when!

If you have any further questions, email them to customsplifftime@gmail.com, and we’ll do our best to respond in a timely manner.